Any questions ?

Frequently asked questions about our Sing-Security Deposit

What is the difference between a security deposit and a Sing-Security Deposit (SSD) ?

Does the Sing-Security Deposit (SSD) provide the Landlord with the same security as a traditional security deposit?

Is this service available for Commercial and Industrial properties?

Is this service open to Corporate Lease?

Do we still need to pay for the security deposit to Sing-Guarantee or the Landlord?

Is the maximum amount of the Sing-Security Deposit limited ?

Where can I calculate my Fees?

What does the yearly service fee include ?

What is a Professional Inspection by Sing-Guarantee ?

What documents do you need to issue a Sing-Security Deposit (SSD) ?

How long do you take for approval ?

Will the Landlord or Real Estate Agent reject me from using a Sing-Security Deposit ?

Is there any change in the Tenancy Agreement?

What happens at the end of the lease ?

What will happen if the landlord deducts any amount from the Security Deposit?

What if I don't agree with my Landlord's claim ?

I am already a tenant and I currently have two months of security deposit frozen. Can I get it replaced with a Sing-Security Deposit?

Can I terminate my Sing-Security Deposit ?

How do I proceed as a Tenant?

What's next after approval?



What is required by the landlord?

Landlord has to agree on the following :

  1. Indicate the additional terms in the Letter of Intent offered by tenant:
  • To use Sing-Security Deposit
  • To allow Sing-Guarantee to enter the rental unit to conduct inventory checks / condition reports / V360 degree video.
  • To provide landlord’s contact details to Sing-Guarantee via email to as we need to send a draft agreement of to the landlord and call for verification if any.
  1. To inform Sing-Guarantee for any deductions of the Security Deposit and return the balance at the end of the lease.

Is there any cost to the landlord?

How do I submit these documents upon signing the Letter of Intent?

When do I make payment?

What is the mode of payment available?

How do Sing-Guarantee pay the security deposit to the landlord?

Where can I collect the cheque and Service Agreement?

When will your Professional Inspection take place?

What does your 'Complimentary Home Accidental Damage Protection' insurance cover?

Is Sing-Security Deposit (SSD) an insurance product ?

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