5 Useful Ways to Encourage Tenants to Care for Your Property

20/03/2019

5 Useful Ways to Encourage Tenants to Care for Your Property

Tenants Maintaining the Property’s Cleanliness

 

Tenants have nothing to lose moving into their rented property. In fact, they may think they can get away with anything they do to—or within—the property so long as they pay rent monthly. This unhealthy mentality will only cause landlords unnecessary problems in the long run. As such, landlords should take actions that encourage their tenants to care for their property.

Here are five relevant measures that you can take as a landlord.

Do a Comprehensive Tenant Briefing

Right from the start, be upfront with your tenants about your behavioural and management expectations during their tenancy. In doing so, you establish trust and a tone of seriousness in the landlord-tenant relationship.

First and foremost, you should emphasise your rights to legally bind tenants (via the tenancy agreement) to exercise due diligence in caring for your property as best as they can. What comes next is up to your preference, but you may want to give them tangible guidelines to follow. For example, you can print a set of property cleaning routines, and give it to your tenants as a list of house rules to follow.

Research Your Tenant's Former Residence

Other than informing or reminding your tenants about the house rules, you should also research any prospective tenant's former residence. One way you can do this is to call the tenant’s former landlord. During the conversation, ask about the tenant’s personality and cleanliness style. If you receive poor feedback, that is a red flag that can inform your deliberation on whether to reject the would-be tenant’s rental application or not. Sometimes, it is not worth earning rental money from tenants whose rental histories involve at least some intentional property-related damage or misbehaviour.

Record Property Condition Before Your Tenant’s Move-In

When performing pre-move-in inspections, be sure to photograph your property and any included furniture. You will want to create an inventory of the included furniture (if any) as well, perhaps in an Excel spreadsheet. These physical records of your property will function as evidence to be used in any landlord-tenant dispute that may arise during or after the tenancy.

As a precaution, show those photographs and the inventory to your tenant as early as possible (maybe during their briefing). Then, ask them to sign an agreement that they have acknowledged those records.This agreement will be the basis for initiating any recourse—involving Singapore rental laws—to potential disputes over matters such as "fair wear and tear" and "detrimental property condition".

Communicate with Your Tenant Regularly

Some tenants dislike having constant conversations with their landlords. However, there are also tenants who dislike landlords that don’t communicate regularly or at all. As the landlord, you should give your tenant the impression that you care about their welfare and your property's condition (the two are correlated).

Communicate with your tenant regularly about those two matters, and reinforce the mutual understanding you all have with regards to the tenancy agreement. Some tenants may shorten their tenancy, and leave a bad review of your property if you appear to care too little about their welfare. On the other hand, some tenants may do funny business on your property (e.g. harbouring fugitives, stockpiling drugs, and running an illegal home business) if you appear to care too little about your property’s condition.

In short, constant communication should be practised, but try not to make your tenant feel as though they are being observed or lectured around the clock.

Pre-empt Problems Promptly

Prevention is better than cure. So, don't wait until your tenant makes a mistake. If you feel that they are about to do something wrong within or to your property (e.g. inflicting property damage or harbouring criminals), promptly remind them about the maintenance practices and other house rules you have in place as part of the tenancy agreement.

However, don’t bring up lease termination at the first sign of trouble.

Like you, your tenant is only human after all. Give your tenants some leeway to correct their errors, especially if the trouble in question is the first problem they have caused you.

 

Need to find an ideal tenant quickly? Sing-Guarantee is here to help. With our service, landlords can find better-quality tenants, with damage claims that are guaranteed via 100% cash-backed security deposit guarantees.

 

 

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